LIVE Telugu TV,Gujarati TV,Bengali TV,Bhojpuri TV,Assamese TV,Manipuri TV,Nepali TV,Nagamese TV,Indian TV,Live & Recorded TV,ETV,ETV2,NTV,TV5,Bhakthi,Vanitha,NeTV,Ne Bangla,Hamar TV,Focus TV,Hi-Fi TV,HY TV,Free TV,Paid TV

1. Is my Payment Transaction Secure?
   First we would like to thank you for your interest. Please be assured that our site is secure and genuine.

   1. We would like to assure you that payment processing on our site is 100% secure. We use COMODO SSL for all our Online Payment Transaction Processing. You can see their icons on our website and on our final payments page. To make our customers comfortable we have the COMODO images on our NTV pages also. COMODO is another SSL provider just like VeriSign.
   2. We have been in business for more than two years and we have around 30,000 subscribers for other services like online photo printing, Janavule Nera Janavule webcast, etc.
2. Is the WebCast Legal?
   We legally webcast all our TV programs. We are the official partners of all the channels that we broadcast.You can see our logo on their respective websites :

   1. ETV : (http://www.etv.co.in)
   2. NTV : (http://www.ntvtelugu.com)
   3. TV5 : (http://www.tv5news.in/livetvFlash.aspx)
   4. SVBC : (http://www.svchannel.com)
3. How can I Cancel the Subscription?
   Unfortunately No Cancellations are available at this time.
4. Do you Renew the Subscription automatically?
   1. We do not automatically renew your subscriptions and unless you signup again you will not be charged for anything in future.
   2. We do not have any auto renewal products or processes. You can be assured that we will not auto renew your subscription.
   3. The paid channels are webcast on a higher quality and higher bit rate than the free channels resulting in very good quality. Customers need at least a 512 Kbps Internet connection for uninterrupted viewing.

1. Higher Streaming Bitrate and Screen Resolutions - Unmatched Video Quality and Stereo Audio.
2. The quality of PAID TV is also exceptional when you connect the PC to a TV and watch.
3. The video player size for PAID TV is more than double the size of FREE TV.
4. Paid TV has Full Screen option making it very convenient to watch on TV.
5. With PAID TV you can watch past and archived programs (This feature will be available very soon). You will not miss any of your favorite programs.
6. Very few advertisements means no more viewing interruptions.
7. PAID customers will receive 24/7 customer support.
8. PAID customers will receive advanced email notifications of any special programs to be telecasted.
9. All this and more at very low prices - starting from 2.99 US Dollars per Month

1. How Do I subscribe to paid service?
   To subscribe to our paid service, please follow the following steps:

   1. Select "Group Home"
   2. Select a package/channel and click on “Subscribe”
   3. Please Login (or SignUp if first time user) Note: Please skip this step if already Logged In
   4. Click on 'Proceed to Checkout' to Continue to Payment
   5. Fill out the billing information and click on “Place Order”
   6. You will receive an Email with a Link to Watch the Subscribed Channels Live.
      You can also find this link in 'My Channels' in 'TV' tab where all your Subscribed Channels are listed with 'Watch' link.
   7. You can't change/cancel your Order/Subscription as of now (We are trying to add this feature at the earliest)
2. How Do I View Free TV?
   Click on 'Free Live TV' or 'TV Channels'. Click the Watch Link under any of the channels to go to the Home Page of the TV Group.Login or SignUp to View Free TV. (available for Registered Users Only)
3. What are the Preferable System Requirements for uninterrupted Viewing?
   1. BandWidth: Minimum of 350 Kbps. A 512 Kbps connection is recommended.
   2. Flash Plugin: Adobe Flash Plugin version 9 is required. Click Here to install the latest Flash Plugin.
   3. Memory: Minimum of 128 MB RAM. A 256 MB RAM is recommended.
   4. Processor: Any Processor with a Minimum Frequency of 1.6 GHz
4. Viewing paid Channels from Multiple Windows/Systems simultaneously
   All paid channels are for Viewing in a single Window/System at any given Instance.
   Viewing a Channel Simultaneously from multiple Windows is restricted.
   To shift to another Window/System earlier Instance should be ended and after 30 seconds User can view the channel in another System.
5. Viewing Multiple Channels of a Package simultaneously
   User can view only one channel of a Package at any given Instance.
   User can't view two different Channels of a Package at a time in different Browser Windows or Systems. User can switch between Channels in a Window.
6. If You have any questions,queries or complaints please do not hesitate to mail us at tvsupport@16frames.com

How can I connect my computer to my TV set and watch the movie/show on my TV?

In order to connect your computer to a television set, you need the correct video output hardware on your computer. This can be composite video (a yellow RCA jack), S-video (a black 4-pin connection), or on newer models, a DVI port. These connections are usually found on the video card on the back of the computer, though some multimedia PCs have the ports on the front. If your computer does not have any of these ports, you will not be able to connect your computer to your TV unless you buy a multimedia video card.

If you do have a composite, S-video, or DVI connection on your computer, you are in luck. Most TVs have composite input, which uses a yellow connection for video, and a white and red connection for the left and right audio signal. Just connect the three cables from the computer to the TV, and you are set to go. S-video works the same way, but takes the place of the yellow cable in a composite connection. DVI is the highest quality connection, but will only work if your TV has a DVI input. Like S-video, you will need to connect the red and white audio cables as well if you want audio to come from the television.

Once you have connected your PC to the TV, you can use the Display Control Panel in Windows to activate the output to the television. You can either "mirror" the display of the computer on the TV, or you can "extend the
desktop" onto the television and have two separate displays.