Webinar Host Instructions
How to setup a Webinar Meeting?

  1. Sign up or Login to 16Frames.


  2. Click on "Web Conference", then click on "Manage Webinars" sub menu.


  3. Here all the meetings that you have set up are listed. From here You can :


    1. Join a Webinar meeting.
    2. Edit an existing Webinar meeting.
    3. Cancel an existing meeting.

  4. Click on the Button to register a new meeting.


  5. In the meeting details page , provide all the necessary details.


    6. Need to remember :

    1. Meeting Time is in GMT. Please keep this in mind while giving the meeting time. To convert your local time to GMT, Click Here.
    2. Meeting Remainders are sent to you and all the meeting participants and viewers , starting from three days prior to the meeting upto one hour before the meeting.
    3. Please select an appropriate Video Quality according to the internet speeds at your place and at the
      remaining participants location. Selection of a quality which is higher than what your internet speed
      supports leads to inferior quality video. To know more about video quality Click Here.


  6. After giving the meeting details you are redirected to the Billing page where you are required to provide your credit card details. Please note that 16Frames does not charge your card before the meeting. You are charged only after the meeting has ended , based on your usage.


  7. After your card has been validated you are taken to the meeting viewer page where you add the details of the meeting viewers. Make sure to give the correct Email address as this is where the meeting invitation is sent along with the Meeting Credentials. Without the proper credentials it is not possible to participate in the Meeting or to view the meeting.


  8. You can choose to add the viewers at this stage or later. If you wish to add the viewers later , follow the steps below :


    1. Login to your account
    2. Click on Web Conference
    3. Click on Viewers
    4. Select the Meeting to which you would like to add the viewers for webinar meeting.
    5. Proceed to add the viewers giving the correct details.


  9. Click on Pricing to know the approximate bill your meeting might generate. Give all the details and click calculate. The amount is displayed at the bottom. Note that this is the maximum amount that can be expected based on the data you have given. The actual amount might vary depending on actual usage. This amount is indicative only.


  10. Click on the button to end a Meeting. Note : This button is visible only to the meeting host. Only a host can end a meeting.

This is how your screen would look when you login. Please find below a brief explanation of the funtions in this page.



  1. This is the Online Chat window. To chat, just enter text in the box beside Message and click the “Send” button. Your text is displayed in the box against your name.

  2. This is the participant player. As a host you have some priveleges. You can control the video access. As an host, your video is continually streamed to all the participants. If a participant wants to broadcast his video , he needs to ask you permission. Only upon your approval shall he be able to stream the video. At any given time only one participant can stream his video.

      3. This is the player where you shall be able to view the video. When you grant a participant the permission, the message – “No Video is available now” disappears and the player becomes active. When you click on the play button you shall be able to see the participant video.

  3. This is your Broadcaster through which you send your video. To start sending your audio and video click on connect on your player. A list of cameras connected to your computer are displayed.

      4. Select the Camera you would like to use from the list and click it.

    Important Note : Wait till the image from that camera is displayed and then click on Start Broadcast. You are LIVE now !! The other participants can now view your audio and video.

  4. This is the participant status box. Currently active participants who are logged in are displayed here. As soon as a participant leaves or enters the class , his status is displayed here.

  5. If a participant wants to broadcast his video , he needs to ask you permission. Only upon your approval shall he be able to stream the video.

      6. The participants have a functionality on their side known as Raise Hand. This basically asks your permission to allow video streaming for that participant. All these requests from the various participants are shown here. You get an alert when you receive a new request. You can choose either to Grant them or deny them. When you Grant a request of a particular paticipant , he will be able to broadcast his video and you can see it in the player. When you grant a request to a participant, the Grant / Deny becomes Revoke. Clicking Revoke disables the streaming capability of that participant. Now you can grant the request to any other participant.

    After you click you are taken to the Payment page where the actual payment is done with the details you provided earlier.




    All the details regarding the meeting are shown here.

    Click on which is at the bottom of the page to proceed with the payment.



    Please preserve the receipt that you get for any future reference. A copy is sent to your mail address.
FAQs:
  1. Do I need to download any software?

      No. The solution is completely Browser based. All you need is an Internet connection and a web browser along with a web cam to participate or view.

  2. What hardware do I need to participate in a webinar meeting?


      3. You would need a Camera, microphone and speakers or Headphones.

  3. Do the viewers need to have an account with 16Frames?


      4. No! Only the host needs to have an account with us. All the viewers can join directly using their credentials.

  4. Do I need to subscribe to any Package to start a meeting?


      5. Absolutely No!! You can setup meetings on the fly and pay as you use. You will be only charged for what you use and that too after the meeting has been completed. All you need initially is an account with us.

  5. How Do I join a Webinar Meeting ?


      6. There are two methods to joining a Meeting :

    1. Directly from the Email Invitation – When a meeting is set up by the host, you get an invitation to your mail regarding the meeting details and your meeting credentials. There is also a link in the Email to join the meeting. Click on this link at the meeting time to join the meeting.


    2. Go To
      3. http://www.16frames.com/VideoConference/JoinMeeting.aspx
      Your meeting invitation contains your meeting credentials (Username and Password). Use these in the above page to Login to the meeting.
      IMP NOTE : In both the above cases first remember to disable the pop-up blocker else you need to follow the steps again.

  6. What are the Payment options?

      You can pay using Credit Card or Pay pal.

  7. What CC do you accept?

    1. American Express
    2. Diner's Club
    3. Discover
    4. Master Card / Eurocard
    5. Visa
    6. JCB
    7. Maestro
    8. Solo

  8. Do I need to Pay the amount before the meeting?

      Absolutely No. Though the CC details are collected before hand, your card is not yet charged. Only after the meeting has been ended is your CC charged.

  9. Why do you collect CC details if you are not charging?

      Your CC details are required for authorization. They are necessary to check the validation of your CC.

  10. I dont like the quality of the picture, Can I change it?

      Yes you can. While you are in the meeting , Login to your account and click the Edit Meeting. Here you can change the quality.

      NOTE : The participants need to refresh the Meeting page to be able to view the new quality.

  11. Even after I click connect and select the camera , I cannot see any image. What do I do?

      12. Your computer might not be allowing Flash Player to access the camera. Follow the steps below :




      Open a new window and goto : http://www.16frames.com/default.aspx

      Right click on the top left image in the page.

      Click on Settings . . . in the resulting menu

      Click the second Image from the left on the bottom.

      This brings up the privacy settings of the Flash Player.

      If your Computer is not allowing 16Frames to access the Computer and Microphone, the Deny option is checked. Click on the Allow option.

      Refresh the Page and try again.


  12. The other participants are not able to hear my voice.

      13. The Flash Player might not have detected your Microphone.Follow the steps below



    1. Open a new window and goto : http://www.16frames.com/default.aspx

    2. Right click on the top left image in the page.

    3. Click on Settings . . . in the resulting menu

    4. Click the Mike Image (Fourth from left) on the bottom.

    5. This brings up the Microphone Settings of the Flash Player.

    6. Select the appropriate Microphone from the list.

    7. Move the slider under the Record Volume to the middle and select the Reduce Echo box.


  13. I have selected the Camera. I can see my image but the other participants cannot. Why?

      14. After you see the image, the Connect button becomes Disconnect meaning that you are connected to the server. Now Click Start Broadcast to send your image. Now the participants can view your image.