Getting Started
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Photos
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Videos
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Shopping
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User Information
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Webinars
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EClass
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Sign Up
To Sign-Up to your 16frames account,
1. Go to http://www.16frames.com
2. Click "Sign Up" link available on the top right-hand corner of the page.
3. Enter your User Details and click on “Create User” Button.
Usage of Promotional Code
16 Frames will provide 5 free prints to people who refer friends and family members. Free prints are limited to 4 x 6" print size only. No substitution, transfer or cash equivalent for the prints will be given. You are responsible for shipping costs and applicable sales tax
Promotional Code during Sign-Up is optional. Referrals may use auto generated promotional code in your invitation mail during their Sign-Up operation for Referrer to earn 5 free prints on a one-time basis, on the referral’s first valid purchase (either photos or video).
To know more.. Click "Tell A Friend" link.
Forgot Password
If you have forgotten your password,
1. Go to http://www.16frames.com
2. You will find a "Forgot Password" link available in the “Login Content Box” on the right side, Click on it.
3. Enter your User name and Click on "Submit" button.
4. Answer the Question and Click on "Submit" button.
5. Shortly you will receive an email with your forgotten password.
Forgot User Name
If you have forgotten your Username,
1.Go to http://www.16frames.com
2.You will find an "Forgot Username" link available in the "Login Content Box" on
the right side, Click on it.
3.Enter your Email Id given during your account creation and Click on "Submit" button.Shortly you will receive an email with your Username.
To Use Photo Editor
1. Go to http://www.16frames.com
2. Click "Photo" tab , Click “Photo Editor " link available on the top left-hand
corner of the page.
3. The Editor is displayed with a default photo along with Photo editing options,
and a "Choose a Photo" Content Box on the right-hand side.
3. Click "Browse" link available in the "Choose a Photo" Content Box on the right-hand
side,
to choose aphoto from the local system.
4. The photo chosen is is displayed,Click on "Fix/Crop/Effects/Borders" tabs available
on the Green colored panel.
5. "Fix" tab on the green panel is used for Rotaing,Fipping,Brightness,Contrast
and Saturation effects to a photo.
6. "Crop" tab on the green panel is used for changing the photo backround color
and other effects.
7. "Effects" tab on the green panel is used for Sizing the Photo to standard sizes
and photo orientation.
8. "Borders" tab on the green panel is used for giving different border styles/borders
to the photos.
9. After editing a Photo, Click on "Save as New/Replace Old/Return to Original"
to save the changes.
Note : Photo Editor link is avalable prior to login also.
Test Drive
To add and view photos,
1. Go to http://www.16frames.com
2. Click "Photos" tab.
3. Click “Test Drive" link available on the top left-hand corner of the page.
4. You will find Photo Uploader. Choose the photos to be uploaded from the local system
5. On completion of upload operation you are taken to Photo Slide Show to view photos.
6. Click on “Previous/Next” buttons to view Photo by Photo.
7. Click on “Play” button to view a Slide Show.
Note: You can click on Photo in the “Photo Content Box” on the right side to view a particular photo/to view a Slide show starting from the chosen photo.
To Edit Photos,
1. On completion of upload operation you are taken to Photo Slide Show to view photos.
2. You will find a ‘Edit Photo’ link available in the "Edit Photo Content Box" on the right side, Click on it.
3. Photo editing Tool is displayed along with the first photo in its editing panel. One can choose a rich set of editing features provided by the tool to edit the photo..
4. The “Photos Content Box” available on right-hand side displays all the photos in the album. By clicking on the photo you can choose the photo to be edited.
Note: The Photos uplaoded during test drive are temporary and are automatically deleted on a dialy basis .
Logging Out
To Logout,
A Logout link is provided on top right-hand corner of all pages. Clicking on Logout
link will log out the user from her/his account.
Note:The portal will Auto Logout after 20 minutes of Idle time.
Add Albums
To Add an Album,
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “Add an Album” button on the top of the page, Click on it.
3. Enter name of the album and Click on “Submit” button.
4. You will find Photo Uploader. Choose the photos to be uploaded from the local system.
5. Click on “Add/Add All/Remove/Remove All” buttons to select the Photo/Photos to be uploaded and Click on ‘Upload’ button.
6. On completion of upload operation you are taken to Photo Slide Show to view photos.
7. Click on “Previous/Next” buttons to view Photo by Photo.
8. Click on “Play” button to view a Slide Show.Various time intervals for the slide show can be chosen
Note:
a) You can click on Photo in the “Photo Content Box” on the right side to view a particular photo/to view a Slide show starting from the chosen photo.
b) Registered users can “Print & Ship” Photos (ie Order Prints) by clicking “Print & Ship” button
Add an EClass Meeting
To Add EClass,
1. For this you need an account with 16Frames.
2. We will schedule the EClass according to the details given by you.
3. After this you will receive an email regarding this EClass with Login credentials and all other details.
4. Click on the link provided in email, i.e http://www.16frames.com/EClassrooms/EClassLogin.aspx.
Edit an EClass
To Edit the EClass details, we will take the information and we will edit details accordingly.
Share
To Share Webinar Meeting, we will take the information and we will send the invitation mails accordingly.
View an EClass
To View EClass,you need to use the credentials provided in email invitation
Add Webinar Meeting
To Add Webinar Meeting,
1. Login with your Username and Password details.
2. Click on “Online Meetings” tab. And Click on "Webinars" submenu. You will find “Schedule Meeting” button, Click on it.
3. Enter the details of Webinar Meeting and Click on “Submit” button.
4. After entering all the meeting details you are redirected to billing information page, where you need to enter your credit card information and billing address.
5. On completion of entering all the details you are redirected to "viewers" page where you can add viewers and send invitations about meeting details.
Edit Webinar Meeting
To Edit Webinar Meeting,
1. Login with your Username and Password details.
2. Click on “Online Meetings” tab. And Click on "Webinars" submenu. You will find list of meetings there. You can click on the particular meeting to edit the details.
3. Change the details of Webinar Meeting and Click on “Submit” button.
Share Webinar Meeting
To Share Webinar Meeting,
1. Login with your Username and Password details.
2. Click on “Online Meetings” tab. And Click on "Viewers" submenu. You can search meetings by entering meeting name and/or meeting date.
3. There you can find the list of invited viewers. If you want to add viewers you can add and send email invitations to them.
View Webinar Meeting
To View Webinar Meeting,
1. Login with your Username and Password details.
2. Click on “Online Meetings” tab. And Click on "Webinars" submenu. There you can find the scheduled meetings.
3. There are two ways to join webinar meeting.
a. In "Webinars" submenu you can find list of scheduled meetings. You can click on "join" to view or participate webinar meeting.
b. You can view or participate in meeting using the link provided in invitation mail.
Edit Albums
To Delete an Album,
1. Login with your Username and Password details. .
2. Click on “Photo” tab .You will find an “Edit Album” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Edit Album Info” and "Delete Album”.
4. Click on “Delete Album” in the submenu to delete the album.
Note:
Albums that contain photos, which are already added to be shipped, are restricted from deletion
To Edit Album Info,
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “Edit Album” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Edit Album Info” and “Delete Album”.
4. Click on “Edit Album Info” in the submenu to edit the album name.
5. Enter the details and click on “Submit”.
View & Share
To View an Album,
Registered Users
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “View & Share” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Photo Slideshow” and “Share Album”.
4. Click on “Photo Slideshow” in the submenu to view the photos in the album.
5. Click on “Previous/Next” buttons to view Photo by Photo.
6. Click on “Play” button to view a Slide Show.
Note:
a) You can click on Photo in the “Photo Content Box” on the right side to view a particular photo/to view a Slide show starting from the chosen photo.
b) Registered users can “Print & Ship” photos (i.e. Order prints) by clicking “Print & Ship” button.
Invited Friends
1. Go to http://www.16frames.com
2. You will find a "View Shared Photos and Videos" link available in the “Content Box” on the right side, Click on it.
3. Enter your Email ID and Click on "Submit" button.
4. list of Videos/Photo Albums are displayed.Click on View Photos/View Videos link
5. Click on “Previous/Next” buttons to view Photo by Photo.
6. Click on “Play” button to view a Slide Show to view the shared Album.(or) Click on play button of Video Player to view the shared Video
To Share an Album,
1. Login with your Username and Password details. .
2. Click on “Photo” tab .You will find an “View & Share” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Photo Slideshow” and “Share Album”.
4. Click on “Share Album” in the submenu to share the photos in an album.
5. Photo sharing page is displayed along with the list of friends. You can choose Friend/Friends to share the album. You can also send invitations to others along with a message by entering their mail ids separated by commas.
6. Enter details and click on “Share Button” to send innovations to friend and others.
Edit Photos<
To Add Photos,
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “Add Photos” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Add Photos”,“Photo Editor” and “Delete Photos”.
4. Click on “Add Photos” in the submenu to add photos to the album.
5. Select the photos to be added.
6. Click on “Add/Add All/Remove/Remove All” buttons to select the Photo/Photos to be uploaded and Click on “Upload” button.
To Edit Photos,
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “Edit Photos” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Add Photos”,“Photo Editor” and “Delete Photos”.
4. Click on “Photo Editor” in the submenu to edit photos in the album.
5. Photo editing Tool is displayed along with the first photo in its editing panel. One can choose a rich set of editing features provided by the tool to edit the photo.
6. The “Photos Content Box” available on right-hand side displays all the photos in the album. By clicking on the photo you can choose the photo to be edited.
To Delete Photos,
1. Login with your Username and Password details.
2. Click on “Photo” tab .You will find an “Delete Photos” button on all the existing Albums.
3. On mouse over a sub menu is displayed with options “Add Photos”,“Photo Editor” and “Delete Photos”.
4. Click on “Delete Photos” in the submenu to delete photos from the album.
5. Photos are displayed . You can choose a Photo/Photos to be deleted.
6. Click on “Delete” button to delete the chosen photos.
Note:
Photos which are already added to the cart are restricted from deletion.
Print & Ship Photos
To add Photos to the cart,
1. Click on “Photo” tab .You will find an “Print & Ship” button on all the existing Albums.
2. Click on “Photo” tab.
3. On mouse over a sub menu is displayed listing various Photo products and their prices.
4. Click on the listed Photo Products in the sub menu to add them to the cart.
Overview
This Shopping photos help page explains services provided by www.16frames.com It
includes how Manage your Shopping Cart, Placing an Order, Shipping details and Other
miscellaneous Information.
Managing Shopping Cart
To Add a Photo/Video Product to the Cart,
1. 1. Login with your Username and Password details.
2. Click on “Photo”/"Video" tab .You will find a “Print & Ship”/"Buy Videos" button all the existing Albums/Videos.
3. On mouse over a sub menu is displayed listing various Photo/Video products and their prices.
4. Click on the listed Photo/Video Products in the sub menu to add them to the cart.
To View Shopping Cart,
1. Login with your Username and Password details
2. Click on “View Cart” link/Cart Icon that is displayed on the top right corner.
3. Offers present in the Cart are displayed. Along with “Delete All/Continue Shopping/Select Photos or Checkout”
buttons.
4. Select Free Print Usage (Optional) @@
5. Choose a shipping method from the list. ++
6. Choose a shipping address from the list. **
7. Choose a type of finish required for the photo prints from the list.
8. On clicking “Delete All “button the Cart is emptied. To delete each individual item from the cart “Delete” link may be used.
9. On clicking “Continue Shopping “ button the Photo/Video Products are displayed based on the most recently added product to the cart .
10.“Proceed to Select Photos/Proceed to Checkout“ button is used to finalize photos/videos respectively. Photo selection is used to delete individual photos from the cart and is available only when a photo product is listed in the cart.
11. You can choose the required currency before placing the order. To change currency click on "Change to Indian Rupee/US Dollar" link available at top left corner of the page.##
12. Give credit card details to place an order.
13. You can add add-on products to the cart by clicking the link below each product.(if add-ons are available)
Note:
@@ Click on "Tell A Friend" link to know more about referral free prints
++ Different shipping methods have varied prices
** Shipping Address is mandatory for each Photo/Video Product you buy. An address can be added by clicking "Add an Address" link available above the product list in the cart.
## At present we accept payment in Indian Rupees and US Dollars only.
Place an Order:
To Check Out,
1. Login with your Username and Password details.
2. Click on “View Cart” link/Cart Icon that is displayed on the top right corner.
3. Offers present in the Cart are displayed. Click on “Proceed to Select Photos/Proceed to Checkout” button.
4. Enter online payment details
5. Check the order details displayed on the top of the page before placing an order
6. Click on “Place Order” button. Payment receipt is generated.
7. An email is sent to the mail id given in the billing address details.
Note:
Please provide valid Email address in the billing address details section to receive payment receipt.
Shipping Details (TO BE IMPLEMENTED)
Overview
This help page explains the operations that can be done to manage your 16frames
User Account. You can Manage your account and change your password, Add to or modify
your friends list, Maintain your addresses, View past orders or check the status
of current orders and Share Photos with friends. The page contains “My Account”,
“My Friends”, “My Addresses” and “My Orders” Sub menus in “My Frames” tab.
Edit User Info/ChangePassword
To edit your User information,
1. Login with your username and password details.
2. Click on “My Info” tab.
3. Click on “My Account” Sub Menu, You will find an “Edit Account Information” link
available in the “Edit Account Content Box” on the right side, Click on it.
4. Enter Details Click on “Submit” button.
To Change your Password,
1. Login with your username and password details.
2. Click on “My Info” tab.
3. Click on “My Account” Sub Menu, You will find an “Change Password” link available
in the “Edit Account Content Box” on the right side, Click on it.
4. Enter details Click on “Change Password” button.
Add Friends
To Add Friends,
1. Login with your username and password details.
2. Click on “My Info” tab.
3. Click on “My Friends” Sub Menu, You will find an “Add a Friend” link available
in the “Add Friends Content Box” on the right side, Click on it.
4. Enter Details Click on “Submit” button.
Note: On Clicking “My Friends” Sub Menu the “Edit” and “Delete” links are displayed
for each record to modify them.
Add Addresses
To Add Addresses,
1. Login with your username and password details.
2. Click on “My Info” tab.
3. Click on “My Friends” Sub Menu, You will find an “Add a Friend” link available
in the “Add Addresses Content Box” on the right side, Click on it.
4. Enter Details Click on “Submit” button
Note:
a) On clicking “My Addresses” Sub Menu the “Edit” and “Delete” links are displayed for each record to modify them.
b) At least one shipping address is mandatory to place an order. An address may be added from view cart screen by clicking “Add Address” link.
View Orders
To View Orders,
1. Login with your username and password details.
2. Click on “My Info” tab.
3. Click on “ My Orders” Sub Menu and view the orders placed by the user.
4. To view the Offer details in an order click on “View Details” link.
About Us
16 Frames is the ultimate digital sharing machine that provides consumers a way
to upload, share, print, and deliver digital photos and a number of other imaging
products.
It provides a wide range of options at very competitive prices.
Please take a look at our products and prices by clicking on the tabs above. Or
you can view our consolidated Pricing list.
We provide a number of great features like photo storage and sharing and we use
only quality Kodak photo prints.
We have offices in USA and India. You can contact us at:
16 Frames Inc
370 Elan Village Ln, # 227
San Jose, CA 95134, USA
All questions about 16 Frames as well as 16 Frame's products are always welcome
at info@16frames.com
16 Frames aims to supply customers with affordable, high-quality, easy-to-use, and
efficient products.
Contact Us
Want to get in touch with us? Use the information below.
Contact Information
We are always happy to get your questions, enquiries, or just thoughts. Feel free
to use the following
Contact information:
Email
General: info@16frames.com
Order Status: orderstatus@16frames.com
Payments payments@16frames.com
Privacy Policy: privacypolicy@16frames.com
Sales: sales@16frames.com
Shipping: shipping@16frames.com
Support: support@16frames.com
Mail / Courier
370 Elan Village Ln, # 227
San Jose, CA 95134, USA
Getting Technical Support
Click Help to learn how to navigate our web site. For any other technical help please
contact us at support@16frames.com.
Privacy Policy:
You take online privacy seriously, and so does 16 Frames Inc. It's our way of sustaining
your trust in 16 Frames as well as in our products and services. We respect your
privacy!
16 Frames will not provide your name, e-mail address, mailing address, phone number,
or any other Personal Information to any third parties. Your Personal Information
will not be leased, sold, rented or otherwise made available to any other third
party except to the extent necessary to comply with applicable laws, police investigations,
or in legal proceedings where such information is relevant.
Any information you give us will be held with the utmost care and will not be used
in ways that you have not consented to.
If you have any questions, please email us. 16 Frames collects personally identifiable
information when you join us in the form of a sign-up. We may ask for your name,
email address, zip etc. to better serve you in the future.
Policy Updates:
16 Frames can revise and update our privacy practices from time to time and we reserve
the right to do so without any notice to you so you should visit this page occasionally
to review our then-current privacy practices because they are binding on you. All
updates will be published on this site. Your continued use of this site shall be
considered your consent to any revised privacy practices.
Cookies:
"Cookies" are small pieces of information that are stored by your browser on your
computer's hard drive. We use cookies to store visitors preferences, record past
activity at a site in order to provide better service when visitors return to our
site , customize web page content based on visitors' browser type or other information
that the visitor sends
What Information Do We Collect?
In general, you can visit our site on the World Wide Web without telling us who
you are or revealing any information about yourself.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate
information on what pages consumers access or visit and user-specific information
like name and address, telephone number.
The information we collect is used to improve the content of our Web page, used
to customize the content and/or layout of our page for each individual visitor,
used to notify consumers about updates to our web site, used by us to contact consumers
for marketing purposes.
If you supply us with your postal address on-line, you will only receive the information
for which you have provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone
contact from us with information regarding orders they have placed on-line.
On request we provide site user with access to unique identifier information (e.g.,
customer number or password), transaction information (e.g., dates on which customers
made purchases, amounts and types of purchases) and contact information (e.g., name,
address, phone number) that we maintain about them.
When we transfer and receive certain types of sensitive information such as financial
information, we redirect visitors to a secure server and will notify visitors through
a pop-up screen on our site. We have appropriate security measures in place in our
physical facilities to protect against the loss, misuse or alteration of information
that we have collected from you at our site. We use state-of-the-art protection,
including Secure Socket Layers (SSLs), to encrypt pages when collecting sensitive
information such as credit card number. This measure is designed to guard against
interception of this information while it is on the Internet.
Contact Us:
If you do not want to receive e-mail from us in the future, please let us know by
sending us
an e-mail at unsubscribe@16frames.com.
If you feel that this site is not following its stated information policy, you may
contact us at the above addresses or by sending us an email at privacypolicy@16frames.com.
TermsOfServices:
Definitions:
Welcome to 16frames.com. If you continue to browse and use this website (sixteenframes.com),
you agree to comply with and be bound by the following terms and conditions of use,
which together with our privacy policy govern 16 Frames Inc’s relationship with
you in relation to this website. If you do not agree to our Terms and conditions
you will not be permitted to use the Service. If there is any confusion regarding
our policies, please do not hesitate to contact us.
The term "16 Frames Inc" or "16 Frames" or "16frames.com" or “sixteenframes.com”
or "us" or "we" refers to the owner of the website whose registered office is 370
Elan Village Ln, # 227, San Jose, CA 95134, USA. The term "you" refers to the user
or viewer of our website. The "Service" means the Online Photo Printing & Sharing
service. The "Content" means all the photos, words, gift items and other materials
displayed with the Service.
Use of the Service:
The use of this website is subject to the following terms of use:
We will not be liable for the content of any submission. We are not responsible
for any materials submitted by the customer that may bring about any liability under
applicable law. Any material that may violate privacy, publicity, or copyrights
without the permission of the owner and those parties within the photos are prohibited.
We assure that the rights of the customers and images submitted are used solely
for the processing of their order.
You agree to not use the Service to:
1. Upload, post, email, transmit or make available any content that is unlawful,
harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene,
libelous, invasive of another's privacy, hateful, racially or ethnically objectionable;
2. Harm minors in any way;
3. Impersonate any person or entity, including, but not limited to, a 16 Frames
official, forum leader, guide or host, or falsely state or otherwise misrepresent
your affiliation with a person or entity;
4. Forge headers or otherwise manipulate identifiers in order to disguise the origin
of any Content transmitted through the Service;
5. Upload, post, email, transmit or otherwise make available any Content that you
do not have a right to make available under any law or under contractual or fiduciary
relationships (such as inside information, proprietary and confidential information
learned or disclosed as part of employment relationships or under nondisclosure
agreements);
6. Upload, post, email, transmit or otherwise make available any Content that infringes
any patent, trademark, trade secret, copyright or other proprietary rights ("Rights")
of any party;
7. Upload, post, email, transmit or otherwise make available any unsolicited or
unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters,"
"pyramid schemes," or any other form of solicitation, except in those areas (such
as shopping) that are designated for such purpose;
8. Upload, post, email, transmit or otherwise make available any material that contains
software viruses or any other computer code, files or programs designed to interrupt,
destroy or limit the functionality of any computer software or hardware or telecommunications
equipment;
9. Interfere with or disrupt the Service or servers or networks connected to the
Service, or disobey any requirements, procedures, policies or regulations of networks
connected to the Service;
10. Collect or store personal data about other users in connection with the prohibited
conduct and activities set forth above.
You may not create a link to this website from another website or document without
our prior written consent. Your use of any information or materials on this website
is entirely at your own risk, for which we shall not be liable. It shall be your
own responsibility to ensure that any products, services or information available
through this website meet your specific requirements.
Age restrictions:
You must be at least 13 years of age to use services provided by 16 Frames. If you,
your parent or guardian have any concerns please contact us at info@16frames.com.
Digital Image:
1. Digital Image Submissions: Under these terms, you agree that you will not use
the Service to upload, post or otherwise transmit any content that is: threatening,
defamatory, abusive, obscene, pornographic, inappropriate or profane material or
any other material that could give rise to any civil or criminal liability under
applicable law; promoting bigotry, racism, hatred or harm against any individual
or group; or violates any copyright or other proprietary rights of another. We do
not intend to pre-screen content uploaded or stored by its members, and is not responsible
for such content, 16 Frames reserves the right to edit or remove content which violates
any of the foregoing provisions.
2. Handling of images: When you upload image Content to the service, the original
resolution of your Content may be affected. This service will not be responsible
for any occurrence of accidental deletion of the images you have uploaded.
Album:
Album is a virtual term we use at 16 Frames commonly to describe Photo albums. Each
registered user can display his/her photography talent by means of Albums on the
web. Based on album settings user has specified, the Album page will display the
contents.
Order Processing:
We accept all orders using the Service subject to these Terms and conditions. All
credit and charge card orders are subject to validation checks and authorization
by the card issuer. If the issuer of your payment card refuses to authorize payment
to us, we will not be liable for any delay in delivery or non-delivery. Payment
will be debited from your account before your purchase is dispatched. We process
orders as they are received. We will not be held liable for damages caused by shipping.
We package our orders appropriately so there should be no issue concerning the packaging
itself. We reserve the right to consolidate multiple orders from the same customer.
Consolidated orders will be shipped via first class mail to the customer's specified
shipping address. The transaction will be done in US Dollar currency.
Payment:
We will take all reasonable care to keep the details of your order and credit/debit
card information secure. Unless a member of our staff has been fraudulent or negligent,
we will not be liable for any losses you may suffer as a result of unauthorized
access by a third party to the information you transmit when you order from the
Service. It is your responsibility to ensure the security of your own system password
and credit/debit card details to avoid its unauthorized use.
Financial Transactions and Taxes:
If you make any financial transactions on 16frames.com, including paying for network
services fees, advertising banners, product placements, products or services, you
may be asked for credit card or other payment information. You agree that all information
you provide is accurate, complete and current and that you will pay all charges
owed, including any applicable taxes. You agree that you are solely responsible
for any personal income reporting and tax payments required of you by applicable
government authorities.
Print quality:
You agree that the quality of any prints we produce depends on the quality of the
original digital photos or image files.
Delivery:
Printed photos will be delivered within 3-10 business days unless the delivery is
delayed by the courier service or postal authorities or delayed due to natural calamities.
Refund/Exchange/Warrantee/Cancellation Policies:
We provide 100% satisfaction guarantee to customer. If in any event, customer is
not satisfied with the prints, within 30 days of the receipt of the order, he/she
should return the prints to us at our company address. We will re-print and re-ship
the prints for free.
After placing an order, customer can only cancel the order if the order state is
showing as "New" under My Orders. Customer should send an email to sales@16frames.com
with order details that need to be cancelled with a reason. If we find the reason
valid we will gladly credit your credit or charge card.
Indemnity
You agree to indemnify us and our associated companies, officers, agents, co-branders
or other partners, and employees, from any claim or demand, including reasonable
legal fees, made by any third party due to or arising out of content you submit
or transmit through the Service, your use of the Service, your connection to the
Service, your violation of these Terms and conditions, or your violation of any
rights of another.
Links:
1. Linked Sites: For your convenience, we may provide links to other websites. You
acknowledge that we do not endorse these linked sites (even if they pop up in a
frame) or any links contained in these sites. In addition, we are not responsible
for any content or the privacy policies of these linked sites or for any data collected
from you by these linked sites.
2. Third-Party Merchants and Advertisers: You acknowledge that we do not control
the performance of merchants or advertisers that appear on http://www.16frames.com.
Therefore, if you choose to purchase a product or service, you release us from any
and all claims you may have regarding the third party's failure to deliver or perform.
We use other third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address or email address)
about your visits to this and other websites in order to provide advertisements
on this site and other sites about goods and services that may be of interest to
you.
3. Third Party Cookies In the course of serving advertisements to this site, we
or our third-party advertiser may place or recognize a unique "cookie" on your browser.
From time to time we may use cookies to enhance your experience on this Website.
However, the personal details you provide are stored on our secure server, not in
a cookie.
Termination:
We reserve the right to discontinue in whole or in part any portion of 16frames.com
services or programs with or without notice.
Void Where Prohibited
Although 16frames.com is accessible worldwide, not all products or services discussed
or referenced on 16frames.com are available to all persons or in all geographic
locations or jurisdictions. We reserve the right to limit the provision of any product
or service to any person, geographic area or jurisdiction it so desires, in its
sole discretion and to limit the quantities of any such product or service that
it provides. Any offer for any product or service made on http://www.16frames.com
is void where prohibited.
Policy Updates
We reserve the right to change or update this policy at any time by placing a prominent
notice on our site. Such changes shall be effective immediately upon posting to
this site. You can offer your views, suggestions, if any, by submitting the contact
us form online.
Limitation of
Liability
In no event we are liable for any direct, indirect, incidental, special, punitive,
consequential damages, or any damages whatsoever, including, but not limited to,
damages for loss of profits, goodwill, use, data, or other intangible losses resulting
from the use or the inability to use our services or access content, the cost of
procurement of substitute goods and services resulting from transactions entered
into through or from 16frames.com, the unauthorized access to or alterations of
your transmissions or data, statements or conduct of any third party on the service,
or any other matter relating to the service, even if "16 Frames, Inc" has been advised
of the possibility of damages.
We will only disclose personal information if requested so by law and we believe
that it is necessary to abide by the rule in regard to a court order or legal processing
being conducted on our website. In any other case, we will guard customer information
to the best of our ability using the SSL.
Any queries or comments about the service should be directed to us via email service@16frames.com.
Report Abuse
If you find any material that is threatening, defamatory, abusive, obscene, pornographic,
inappropriate or profane or any other material that could give rise to any civil
or criminal liability under applicable law; promoting bigotry, racism, hatred or
harm against any individual or group; or violates any copyright or other proprietary
rights of another Please Contact Us Immediately. We do not pre-screen content uploaded
or stored by its members and we are not responsible for such content.
If you find any objectionable content please write to us with as much detail as
possible at reportabuse@16frames.com.
To Add Video,
1. Login with your Username and Password details.
2. Click on “Video” tab .You will find an “Add Video” button on the top of the page, Click on it.
3. Enter name of the Video and Click on “Submit” button.
4. Video Up loader is displayed. Click “Browse” button and choose the videos to be uploaded from the local system
5. Click on “Upload” button to upload the chosen video.
6. On completion of upload operation you are taken to Videos page. **
Note:
** To process the video and display it takes sufficient time depending on size and its format. Please read the instructions before uploading the video.
Edit Video
To Edit Video Info,
1. Login with your Username and Password details. .
2. Click on “Video” tab .You will find an “Edit Video” button on all the existing Video.
3. On mouse over a sub menu is displayed with options “Edit Video Info” and “Delete Video”.
4. Click on “Edit Video Info” in the submenu to edit the Video name.
5. Enter the details and click on “Submit” button.
To Delete Video,
1. Login with your Username and Password details.
2. Click on “Video” tab .You will find an “Edit Video” button on all the existing processed Videos.
3. On mouse over a sub menu is displayed with options “Edit Album Info” and “Delete Album”.
4. Click on “Delete Video” in the submenu to delete the video.
Note: Videos that are existing in the cart are restricted from deletion.
Play & Share
To Play a Video,
1. Login with your Username and Password details.
2. Click on “Video” tab .You will find an “Play & Share” button on all the existing processed Videos.
3. On mouse over a sub menu is displayed with options “Play Video” and “Share Video”.
4. Click on “Play Video” in the submenu to view the video.
5. Buttons for Forward, Play/Pause and volume control are provided.
6. Buttons for full screen fuctionality is available at bottom left corner. Press "Esc" key to return to normal size.
To Share a Video,
1. Login with your Username and Password details.
2. Click on “Video” tab .You will find an “Play & Share” button on all the existing processed Videos.
3. On mouse over a sub menu is displayed with options “Play Video” and “Share Video”.
4. Click on “Share Video” in the submenu to share the video.
5. Video Sharing page is displayed along with the list of friends. You can choose Friend/Friends to share the video. You can also send invitations to others along with a message by entering their mail ids.
6. Enter details and click on “Share Button” to send invitations to friends and others.
To View shared videos
1. Go to http://www.16frames.com
2. You will find a "View Shared Photos and Videos" link available in the “Content Box” on the right side, Click on it.
3. Enter your Email ID and Click on "Submit" button.
4. list of Videos/Photo Albums are displayed.Click on View Photos/View Videos link
5. Click on “Previous/Next” buttons to view Photo by Photo.
6. Click on “Play” button to view a Slide Show to view the shared Album.(or) Click on play button of Video Player to view the shared Video
To Buy Video,
1. Login with your Username and Password details.
2. Click on "Video" tab .You will find an "Buy Video" button on all the existing processed videos.
3. On mouse over a sub menu is displayed listing various Video products and their prices.
4. Click on the listed Video Product in the sub menu to add it to the cart.
Note:Videos can be shipped on CD/DVD media as required, if the size of the video is more than 700mb it is available only on a DVD.
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